Refund Policy


Kawaiitify's Return & Refund Policy

 

1. Returns and Refunds

1.1 Return Due To Change of Mind

Kawaiitify will happily accept returns due to change of mind as long as the request is received by us within 30 days of you receiving the item.

The item must be returned to us in the original packaging, unopened, and unused.

The return shipping costs will be paid by the customer. Once we receive the package, the refund will be processed and you will receive the full value of the product as a refund.

1.2 Warranty Returns

Kawaiitify provides a [90] day warranty period.

If you would like to issue a warranty claim, the claim should be submitted within 90 days of you receiving the package.

The return shipping will be pre-paid for by the customer, however, we will reimburse you once the warranty claim is successful.

Upon the acquirement of the package containing the products for the warranty claim, we will process your warranty claim within 7 days.

2. Customer Service

For questions, support, problems, or warranty claims, please contact us by email at  support@kawaiitify.com.